Automation and Electrical Services for Assets and Systems

Safeguard the future of your electrical distribution installation with service plans to optimize equipment safety and lower total cost of ownership. Tailored maintenance packages that help to control and lower costs while improving equipment availability and lifetime. Peace of mind from a global company with manufacturer-level expertise, offering long-term support and committed to fast response times.

Advantage Service Plans provide, simple, flexible, and modular support for a range of industrial automation assets from basic robotics to complex control systems

Our Advantage Service Plans offer a simplified and modular annual service contract, designed to provide you with the right level of flexibility and confidence, to meet your support and maintenance needs. There are plans available for a range of industrial automation systems from advanced control systems to simple robotic devices.

AI-based predictive maintenance capability in select Altivar Drives can provide early detection of potential faults or malfunctions in the drive and the driven equipment to help prevent downtime.​

Embedded algorithms apply artificial intelligence combined with extensive application knowledge to monitor system load and stress levels to identify potential faults and predict possible future issues. This analysis enables you to take action at the right time, extending the lifetime of your assets while maintaining optimum performance levels. The solution can help predict both electrical and mechanical faults without the need for additional sensors.

The Customer FIRST Program is a comprehensive, but flexible service plan to support, protect, and optimize industrial and process automation systems.

Customer FIRST is a multi-tiered program that covers maintenance, lifecycle assessment, connected digital services and technical support, designed to extract and retain the maximum benefit from your industrial automation investment, across the operating life of the asset. A rich portfolio of essential services helps you proactively protect and extend the value of your investment in Schneider Electric products and solutions while maintaining asset performance levels.

Membership in EcoCare provides specialized support options and features to help protect your important system drives. The EcoCare program provides exclusive services support to boost uptime, reduce costs, improve efficiency, safety and performance in your business operations. EcoCare is your next-generation services plan.​

Improve your system reliability and uptime with advanced analytics, expert support and consultancy

Become an EcoCare member and enjoy a next-generation service plan for your Power Management System with priority access to services support, insights and recommendations. We can help you comply with ISO 50001, minimize system downtime and maximize operational efficiency in your electrical distribution network. Stay confident that your power management system is operating at peak efficiency today!

Integrating AI-based analytics with proactive, connected services helps to reduce unplanned downtime and extend the life of AC motor driven rotating equipment like fans, pumps, compressors, etc.

Simple setup, along with innovative analytics for condition-based and predictive maintenance, combined with proactive alerts, reports and recommendations from our experts, help you to not only mitigate, but avoid, the risks of equipment failure. Access to dashboards, along with energy monitoring and remote technical experts, provide the information, tools, and expertise to keep your assets running efficiently with reduced risk of unplanned downtime.

Augmented reality for instant diagnosis and contactless maintenance, for increased efficiency and lower costs EcoStruxure Augmented Operator Advisor puts real-time information at your fingertips, whenever and wherever it is needed. The custom application improves operational efficiency with augmented reality — enabling operators to superimpose the current data and virtual objects onto a cabinet, machine, or plant.

Improve your electrical distribution equipment uptime, safety and operational efficiency through AI-powered condition-based maintenance with 24/7 remote monitoring Become an EcoCare member and enjoy a next-generation service plan with priority access to services support, helping you minimize downtime and optimize on-site maintenance. Benefit also from insights into asset health to help extend its lifespan, stay compliant with standards and improve total cost of ownership (TCO). Get peace of mind for your operations today!

Condition-based maintenance service that enables dynamic scheduling of onsite activities for your variable speed drives. Increase business continuity combining data analytics and Field Services execution through tailored Condition-Based Maintenance service that reduces Total Cost of Ownership

Tailored, connected service plan for your power management and power distribution

Confidence in your power management system is key to ensuring power distribution reliability and optimized staff operations. With this Service Plan, you can optimize data quality and improve power management while bringing efficiency, reliability and sustainability into your operations.

Skip the drama when it comes to managing your Single-Phase UPS fleet through a membership with exclusive support and innovative digital services Become an EcoCare member for your single-phase UPS. Get a comprehensive experience combining the depth of our expertise with innovative digital capabilities, supporting the optimization of your OPEX costs and management of your distributed IT on the edge. EcoCare is your next-generation service plan.

Keep critical power on to maximize uptime and minimize costs Our service plans are designed to help you concentrate on your business - in the knowledge that your equipment is being looked after by experts.

Minimize downtime with a comprehensive maintenance service plan. Maximize the performance and efficiency of your cooling equipment while reducing costs with the right service plan. It helps prevent costly breakdowns and repairs while also increasing employee safety.

Maximize operational resiliency with an integrated service plan Combining the power of 24/7 remote monitoring support with advanced analytics and expert recommendations, our innovative condition-based maintenance approach helps optimize your operations while reducing risks.

Maximize your 3-Phase UPS uptime and lifespan through AI-powered condition-based maintenance with 24/7 remote monitoring Become an EcoCare member and enjoy a next-generation service plan with priority access to emergency support, helping you optimize on-site interventions and downtime. Benefit also from insights into asset health to help you extend the lifespan of your UPS and improve total cost of ownership (TCO). Get peace of mind for your operations today!

Asset management software and digital services Optimize critical infrastructures with our asset management software and digital services that combines OT solutions, data management, AI and domain expertise. Evaluate asset conditions with remote monitoring to mitigate system reliability risks.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure An extension of the factory warranty provides protection against potential UPS downtime and asset failure for extra peace of mind.

Warranty Extension

Extend your equipment’s lifespan with added early‑year protection that helps avoid unexpected repair costs and keeps operations reliable. With up to four additional years of expert support, you gain predictable costs and long‑term confidence in performance.

All-in-one and easy-to-deploy disruptive IoT sensor & software analytics to monitor the health of oil transformers Gain unprecedent visibility into the health status of your transformers, supported by condition-based monitoring for an optimized maintenance.

Help protect your machines with a comprehensive service to replace your PacDrive M at the end of its serviceable life.

Modernizing motion control equipment in industrial machines enhances precision, efficiency, and flexibility and helps minimize downtime, extended equipment lifespan, and compliance with industry standards. Replacing your obsolete PacDrive M components can help you stay competitive by adopting innovative technologies that optimize motion processes, increase reliability, and support evolving production demands​​​​​.

Upgrade your electrical equipment with smart sensors and let it tell you when it’s at risk! Basing on three pillars: modernization, continuous monitoring and alarm management, Schneider Electric Asset Connect offers upgrade solutions with smart sensors to transform your non-communicating equipment into connected assets and capture information on the health of your electrical installation.

Get the most from your aging switchgear and equipment Modernizing and upgrading your low voltage and medium voltage switchgear equipment does not require destruction of your existing infrastructure. Schneider Electric retrofit modernization combined with proper switchgear maintenance helps you improve the reliability of your installation while achieving higher sustainable performance with ECOFIT™ .

Ecofit Protection Relays- MV self powered protection solution for replacement of old protection relays

Protect UPS availability with proactive battery replacement

Help maintain continuous power protection by proactively replacing aging UPS batteries before they impact performance. Delivered by qualified service experts, this end-to-end solution helps reduce operational risk, support UPS reliability, and simplify battery lifecycle management, including responsible end-of-life handling.

Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status. Protect your investment, prolong the life of your system, and reduce the risk of downtime while operating your critical applications.

EcoFit™ Replacement service for PLCs can upgrade your older PLCs with modern technology. You can benefit from new features, extended support, and reduce the risk of unplanned downtime.

Replace your aging and obsolete controllers with the latest technology and take advantage of new capabilities, improved reliability, and greater security. Today’s PLCs offer more flexibility and performance features with greater options for connectivity, updated software, and capacity for digitalization.

EcoFit™ Life Extension service can help extend the value of your drives. This service helps to reduce the risk of unplanned downtime and takes care of disposing of old parts.

Schneider Electric offers EcoFit™ for Drives Services that provides flexible options to modernize and extend the life of your aging variable speed drives. The service will revitalize the drive with key components, keeping the original drive technology. You get a comprehensive program from a trusted partner with in-depth knowledge, specialized software and hardware tools to minimize downtime and optimize the lifecycle of your aging drives.

EcoFit™ Replacement service can replace your older drives with the latest technology. You can benefit from new features, extended support, and reduce the risk of unplanned downtime.

Schneider Electric certified drive experts can modernize your aging Altivar 61 / 71 drives with the latest drive technology. Take advantage of new capabilities, improved reliability, and greater security. Today’s connected drives offer more flexibility and performance features with greater value and capacity for digitalization.

EcoConsult Lifecycle Audit provides a comprehensive review of operational systems with expert analysis and recommendations, supported by specialized tools.

EcoConsult Lifecycle Audit for Industrial Automation helps protect your production capacity and availability, minimize unplanned downtime, balance your operating and maintenance costs, lessen the risks posed by aging systems, maintain proper spare parts levels, reduce cybersecurity risks, and more. .

Get actionable insights to improve the safety, resiliency, and efficiency of your assets and systems. EcoConsult Audit provides a vision of where you are, where you want to go, and how you want to get there – a prioritized visualization based specifically on your challenges and pain points.

Unlock the secrets of your power system to boost safety and slash downtime. Take control of your power system with our Consultants who will help you to discover hidden inefficiencies with this cutting-edge solution. And digitally translate your paper single-line diagrams into a living model using powerful ETAP software. This interactive replica unlocks deep insights thanks to comprehensive power system studies that are part of the solution. We will help you pinpoint vulnerabilities and guide smarter maintenance decisions, keeping your system running smoothly and safely.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution Our certified Service professionals can help you convert your vision into an efficient, reliable, safe data center.