#UpdateMe

We have updated and enhanced our pre-delivery communications ensuring you are always informed of the status of your order and can prepare for the delivery. Our aim - To keep you updated at every stage.

A guide to your new pre-delivery documentation

At Schneider Electric we recognise how important it is to have a positive delivery experience, where you are kept up to date at every stage of your ordering journey. With this in mind we have introduced several new online documents to provide you with the latest information – Clearly showing the information you need, right when you need it!

Order Receipt

You will receive this document if your order cannot be immediately processed, to assure you we have received it and that it is being worked on

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Order Acknowledgement

This document will confirm that your order has been processed. It will show pricing, delivery dates and will advise if any lines are on hold. - Also available on mySE

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Order Re-Acknowledgement

If you wish to modify your order, this document will clearly show the changes that have been made. - Also available on mySE

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Order Reschedule

If you wish to modify your order, this document will clearly show the changes that have been made. - Also available on mySE

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#UpdateMe on my Delivery

Prior to your delivery we will email you an Advice Note document. This will show the items that have been shipped and are due to be delivered in the next 24-48 hours.

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#UpdateMe and Go Digital

It’s all available on mySE – You can view your order acknowledgement, reacknowledgement and reschedule documents 24 hours a day.

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