How can we help you today?

What can cause an INF31 or INFV fault on the ATV680 or ATV980 Drives?

Issue:

INF31 or INFV error on the ATV680 ATV980 Drive.


Product Line:

ATV680, ATV980, APM low harmonics


Environment:

All


Cause:

The topology of the device is not correct compared to the device type, one or multiple AFE or Braking Unit Options are not to recognized by the system.


Resolution:

- check the Modulink connection cables between the module link board (master control block) the AFE bricks and the braking unit option.

- check the termination resistors of the Modulink (120ohm resistance)

- check the Can Bus addresses of the AFE Bricks (starting at 20 on the right side)

- check the Can Bus addresses of the Braking unit option (starting at 40)

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings