Support Centre
How can we help you today?
How can we help you today?
Popular tools
Product selector Quickly and easily find the right products and accessories for your applications.
Product substitution and replacement Find substitutions and replacements for discontinued Schneider Electric products.
Where to buy Locate your nearest electrical wholesaler that not only stocks our products, but also have the knowledge to help you in store.
Pricing and availability Check real-time prices, availability and order tracking 24/7 with mySchneider
EcoStruxure™ Motor Control Configurator Looking for a motor starter solution that fits your need? Take advantage of this tool to ease your design.
Modicon PLC Configurator Selecting the right PLC, PAC, and I/Os has never been so easy and fast. Save time during the design and implementation to your project.
UPS selector Find the right UPS for your home, office, network closet or server room.
Trying to install or troubleshoot something?
Product FAQs Need more technical information? Easily find answers to the most frequently asked questions.
Product support videos Need more technical information? Easily find answers to the most frequently asked questions.
Searching for documents, manuals or software?
Other helpful links
Searching for documents, manuals or software?
Get support from our associated brands
Click below to find our support resources and contact information
APC APC provides clean uninterruptible backup power and IT physical infrastructure, ensuring data is available, whenever and wherever you need it.
Clipsal Clipsal offers a range of electrical products and solutions for home design, renovation and smart home technology.
Contact us
Office Locations Our staff are available to help you nationwide including remote areas around Australia.
Submit an enquiry Our customer support team will respond to your query, support request or complaint as soon as possible.
Contact Sales Need a quote? Start your sales enquiry online.
Call us Prefer to call us? Available Monday to Friday between 7:30am and 7pm (AEST)
Create an account and access your personalised experience today
With your mySchneider account, get a unified view of Schneider Electric business services, resources, and tools:
- Grow with our online training courses
- Discover our partner programmes and earn rewards
- Check order status, product price and availability
- Get personalised support
Schneider Electric Community
Join discussions with peers and experts, post questions and collaborate to find solutions for your energy and automation challenges.
