Our Brands

Impact-Company-Logo-English Black-01-177x54

Schneider Electric USA Website

Welcome to our website.

Search FAQs

Factory User must have read access enabled error when applying Advanced Security to an ION8650 in ION Setup

Can't apply Advanced Security to an ION8650 meter in ION Setup.

Product Line
ION Setup 3.0

ION8650 with V420 firmware

The new V420 firmware added a factory comms config setting in the Security Options Module. This is by default set to YES. If the old template that is loaded to the meter has the other Factory user settings set to NO it causes a problem in the new firmware.

The issue is resolved with the latest version of ION Setup which can be downloaded from the link below:
ION Setup Latest Version

Schneider Electric USA

Explore more
PowerLogic ION8800
Explore more
PowerLogic ION8800
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.