Issue:
Why most of the configuration settings in the AP9614 Dry Contact I/O card are grayed out or unavailable
Product Line:
AP9614
Environment:
All serial number (Global)
Resolution:
The image below is the sample of the grayed out option from the AP9614 Dry Contact I/O card.
This usually happens if the AP9614 Dry Contact I/O card Dip Switch is set to either Configuration 1, 2, or 3. The configuration settings in web interface is intended for Dip Switch Configuration 4. This allows the card to offer greater flexibility regarding the available configurations for UPS, input, output, and I/O accessories.
If you have any clarifications and/or requests for the above-mentioned available information, please feel free to contact us at 1-800-800-4272 or chat with our technical support representatives.
