Search FAQs

Where can I find ION meter firmware and template files and Powerlogic meter firmware?

Issue:
A user wants to locate all, or the latest, versions of ION meter firmware and templates and Powerlogic meter firmware.

Product Line:
ION meters
Powerlogic meters

Environment:
Meter firmware and template files

Cause:
A user may not be able to locate specific versions of firmware and templates that are not available externally.

Resolution:
ION and Powerlogic meter firmware is available on the Schneider Electric website in the "Downloads" section:
https://www.se.com/ww/en/download/

For information on upgrading the firmware or template on an ION meter with ION Setup, reference the following knowledge base article:
FA244316

For information on upgrading the firmware or template on a PowerLogic meters using DLF-3000, reference the following knowledge base article:
FA237920

Some older versions of firmware may not be found in the above locations. Contact hardware support for additional firmware.