{}

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric corporate Website

Search FAQs
Web Designer project cannot be downloaded due to a mismatch in the exec firmware version

Issue
Web Designer project cannot be downloaded due to a mismatch in the exec firmware version

Product Line
All Factorycast, Factorycast HMI and Factorycast Gateway modules

Environment
Windows 10

Resolution
If the project cannot be downloaded due to a mismatch between the older exec firmware version that is in the module and the newer version in the Web Designer project, the user can perform a target update (click on 'Target\Upgrade Target Version'). During a target update, the software scans the hardware for differences and modifies the respective exec firmware files in the project to match what is in the module.
If the project cannot be downloaded due to a mismatch between the newer exec firmware version that is in the module and the older version in the Web Designer project, the user can perform a target update provided, that the appropriate support files for the exec firmware are installed in Web Designer. If the exec firmware files are not installed, the 'Target\Upgrade Target Version' selection will only upgrade to the latest version that is installed in Web Designer. If the upgrade version number for 'Target\Upgrade Target Version' does not match the exec firmware version in the module, the updated Web Designer software must be installed.

Schneider Electric Global

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: