Browse FAQs

How to perform a master reset on the COM'X 200 / COM'X 210 / COM'X 510

Published date: 05 November 2018

A user may not know how to reset the COM'X 200, COM'X 210 or COM'X 510 to its default factory settings.

Product Line:
COM'X 200, COM'X 210
EBX200, COM'X 510

Master reset on the COM'X 200, COM'X 210 and COM'X 510

There may be a need to reset a COM'X to the default factory settings.

Disconnect the Com'X from any Ethernet networks before resetting the IP settings to factory values.
Failure to follow these instructions can result in impaired communications.

Note: When following the procedure below, all data and logs that have been stored are erased.

To reset the Com'X completely, follow this procedure to set all configuration settings to factory values:
  1. Turn off the Com'X by disconnecting the control power and wait until the power LED is off.
  2. Press simultaneously the Backup button (7) and Wi-Fi button (8) on the Com'X front face and turn on the Com'X. Hold the buttons for at least 10 seconds until the power LED flashes three times.
  3. Release the buttons. The Com'X reboots.
  4. Wait for the Com'X to restart completely. The power LED is:
  • orange when the Com'X is starting.
  • green when the Com'X has been reset to factory settings and is ready to be configured.


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.