Browse FAQs

Is there a way to restore the default username and password for the web page access to the M340 Ethernet module?

Published date: 19 November 2020

Issue
Is there a way to restore the default username and password for the web page access to the M340 Ethernet module.

Product Line
M340 BMXNOExxx, BMXNOCxxx 

Environment
Windows 10 version 1902, BMXP342020, BMXNOE0100

Resolution
The user lost the password and cannot access the web pages in the M340 Ethernet module.  
They need tp restore the default username and password.

The only way to restore the default username and password is to go into the M340 Ethernet module to delete a
specific file.  This requires using an internal proprietary username and password to access it.  Due to security reasons,
this username and password cannot be given out to either the customer or a Schneider Electric representative.

In order to restore the default username and password, the M340 Ethernet module will need to be sent back for repair.
 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.