Issue:
Customer is not getting good data from their EWS client and would like to use an independent tool for troubleshooting

Product Line:
Struxureware Power Monitoring Expert 7.0.x
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Scada Expert 7.40
Power Scada Expert 8.x

Power Monitoring Expert 9.x
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024

Environment:
EWS Troubleshooting

Cause:
An EWS Reference Client is required for additional troubleshooting when EWS tags are not being pulled in correctly.

Resolution:
An EWS client that can be installed to test a PME/PSE EWS Server is attached. The attached document provides information on how to install the client and configure it for communication.

Released for: Schneider Electric Global