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Where can I find information about Drives Priority Support contracts?

Published date: 25 October 2018

Issue:
Customer does not have a Drives Contract and needs information about it.

Product line:
Altivar, Altistart, Advanced Support, Priority Support, Contract support

Environment:
all

Cause:
Fee support for the Drive Products Support Group became available in January 2017.  

Resolution:
See attached brochure on Priority support and coverage options.  

For more information regarding adding this service or to renew your existing priority support contract, please call 888-266-8705 and select option #3. 
 

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