Issue:
Unable to install Vijeo Designer Service Pack. "Access Denied" error appears mid-way through the install.
Product Line:
Vijeo Designer (all versions)
Resolution:
When you see an access denied error while installing the Vijeo Designer Service Packs, it is very possible that your antivirus software is blocking the process. One well known example is with WebRoot Secure Anywhere. If this antivirus is installed, you will be blocked to install the Vijeo Designer Service pack. We recommend to disable or uninstall Webroot before installing the service pack.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Global
