Issue:
Customer is experiencing an ENF [Encoder] Fault on an ATV340 series drive.
Product line:
ATV340
Environment:
Encoder function is being used.
Cause:
Encoder feedback error.
Resolution:
Customer is experiencing an ENF [Encoder] Fault on an ATV340 series drive.
Product line:
ATV340
Environment:
Encoder function is being used.
Cause:
Encoder feedback error.
Resolution:
Verify the configuration parameters for the encoder used.
Verify the mechanical and electrical operation of the encoder.
Check the consistency between the encoder signals and the direction of rotation of the motor.
If necessary, reverse the direction of rotation of the motor ([Output Ph rotation] PHr parameter)
Released for: Schneider Electric Global
