Against hallucinations: creating a RAG-based chatbot for HR and IT queries
- 27 Jun 2025
- 24:57
“Every minute we could save for our employees through automation matters.” says Anna Gawlicka, AI and Adoption Lead for HR Digital Services at Schneider Electric. With that mindset, her team joined forces with Schneider's AI and IT experts to create Jo-Virtual Assistant - a GenAI-powered chatbot supporting Schneider employees in their daily HR and IT questions. It’s a story of continuous improvement, collaboration, and responsible introduction of GenAI solutions.
The Schneider Electric AI at Scale podcast invites all AI practitioners and AI experts to share their experiences, challenges, and AI success stories. Conversations maintained during the show provide answers to questions such as: How do I implement AI successfully and sustainably? How do I make a real impact with AI? The AI at Scale podcast features real AI solutions and innovations – all of them ready for businesses to harness and offers a sneak peek into the future.
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