Shift to proactive asset performance management with AI-powered condition-based maintenance, 24/7 remote monitoring, and expert support.
Minimize downtime with EcoCare services membership
EcoCare is a next-gen service plan combining expert support, AI-powered analytics, and condition-based maintenance to help reduce downtime and improve safety, efficiency, and costs. As a member, you’ll enjoy:
- Exclusive access to the mySchneider portal
- Fast-track access to technical and emergency support
- A dedicated Customer Success Manager
- Member rates on training, spare parts, and on-site intervention.
Your number one priority is to keep your operations running and minimize downtime and related costs. It’s time to take real action and redefine your electrical asset management as we help you reduce by:
- Up to -75% electrical failure risk*
Low- and medium-voltage equipment
- Up to -40% maintenance costs**
LV and MV equipment and modular data center
- Up to -50% intrusive on-site maintenance***
3-Phase UPS
With EcoCare, besides the benefits from becoming a member, we also offer the best combination of our digital services, powered by AI, and the expertise from our services team. Unlock the full potential of your connectable products and systems from day one with our service plan.
Emergency support Exclusive access to our experts with faster response time for break-fix on-site intervention and upgraded Service Level Agreement (SLA) as an option.
Monitoring and optimization 24/7 remote monitoring and alarm management on your connected equipment by our remote experts, along with consultancy and reports based on predictive analytics.
On-site maintenance Optimize on-site activities with condition-based maintenance, extend the time between two interventions. Optional scheduled maintenance and assets diagnostics are available.
Extended warranty Either included or as an option, you can benefit from the same terms and conditions of your brand new equipment standard factory warranty, only available to EcoCare members.
EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Center (Connected Services Hub).
*This percentage is non-contractual and is based on our experience and expertise for the main root cause of electrical failure risk observed in low and medium-voltage equipment and for which Schneider Electric has developed solutions.
**This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for low and medium voltage equipment which can be extended by up to two years compared to a traditional calendar-based maintenance contract, from three to five years. This percentage also applies to the average maintenance intervals for modular data center systems (UPS, switchgear, and cooling).
***This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for 3-Phase UPS which can be extended by up to one year compared to a traditional calendar-based maintenance contract, from one to two years.
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