Leverage additional eyes & hands on your distributed IT systemsBy combining the 24/7 remote monitoring and troubleshooting expertise of the Schneider Electric Service Bureau with next business day, on-site support (including replacement parts when necessary), Schneider Electric will manage the complete lifecycle of your distributed sites through a single, comprehensive service.
Our Monitoring & Dispatch Services include
Cloud-enabled remote monitoring
24/7 monitoring and event notification help minimize business interruptions
24/7 technical support
Remote troubleshooting via technical expert engineers
Remedial replacement of parts and batteries
Proactive shipment of replacement parts reduces time to repair
Monthly risk mitigation reporting
Access to reporting, including device age, battery runtime events, and proactive maintenance recommendations
Replacement of necessary parts or units by Field Service Representative at customer’s site regardless of equipment systems' age or location
Solving Edge Computing infrastructure challenges
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