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  • Leverage additional eyes & hands on your distributed IT systems

    By combining the 24/7 remote monitoring and troubleshooting expertise of the Schneider Electric Service Bureau with next business day, on-site support (including replacement parts when necessary), Schneider Electric will manage the complete lifecycle of your distributed sites through a single, comprehensive service.

Our Monitoring & Dispatch Services include

Cloud-enabled remote monitoring

24/7 monitoring and event notification help minimize business interruptions

24/7 technical support

Remote troubleshooting via technical expert engineers

Remedial replacement of parts and batteries

Proactive shipment of replacement parts reduces time to repair

Monthly risk mitigation reporting

Access to reporting, including device age, battery runtime events, and proactive maintenance recommendations

On-site service

Replacement of necessary parts or units by Field Service Representative at customer’s site regardless of equipment systems' age or location

EcoStruxure Asset Advisor: NEXT-GENERATION, CLOUD-ENABLED REMOTE MONITORING

EcoStruxure Asset Advisor offers maximum protection of your critical equipment through smart alarming, remote troubleshooting, and expert, data-driven insight delivered with 24/7 real-time monitoring – providing visibility and live data directly to your mobile.

Documentation

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