Internship - Technical support expert for Operator Panels, Industrial PC and Software
Location(s):
Osaka (Osaka), Japan
Categorie(s):
Technical
Req ID:
008KIX
Job Description
- Collaborate with our expert team to reproduce, diagnose, and document technical support issues reported by customers.
- Communicate and work closely with countries and partners to gather detailed information about their technical issues and ensure a thorough understanding of the problem.
- Contribute to the creation and maintenance of internal and external knowledge articles, FAQs, and support documentation to improve customer self-service options.
- Participate in regular team meetings and knowledge-sharing sessions to enhance your technical skills and stay up to date with the latest industry trends.
Qualifications
- Strong interest in technology and eagerness to learn and develop technical skills.
- Effective English communication skills, both written and verbal, to interact with customers and team members.
- Knowledge in major Operation System, such as Windows, Linux, VxWorks and iOS is a bonus.
Schedule: Part-time
Req: 008KIX